May27

Helping Angie With Her List

Last night, the guy who did our new cabinet fronts came over for the fourth time in this process and installed the glass for the butler's pantry. The crazy thing, there's going to be a fifth time that someone comes over to make sure the new drawers that were made work properly.

If you ask me, that's awesome service. And honestly, it has been that way since the first time we talked with Mike over at Elegant Custom Cabinets and Countertops. They rule.

Our experience with them will definitely earn them some good words on Angie's List.

I'll tell you who WON'T be getting a good review on Angie's List -- CabinetReface.com. We had several companies give us estimates on refacing our cabinets and here's a few reasons why I'm not going to give Mr. Marusak a favorable review:

• He tried to talk us into doing more than we asked him to (like countertops and basically most of the remodeling itself)
• He said several times that he usually doesn't just give people new doors -- he'd rather come take the old ones down and have it all painted and ready to go
• He mumbled a lot when it came to telling us a rough estimate
• He flat out told us that he'd go broke if he only did projects like the one we were asking him to do
• He never gave us an estimate.

So there you have it. If you want awesome service and a great product, I highly recommend you call Mike at Elegant Custom Cabinets and Countertops. For crummy service and 0% follow-through, check out CabinetReface.com (but you won't be pleased, unless you're a sadomasochist).

+ original post date: May 27, 2009 07:24 AM
+ categories: Dwellings, Web Stuff