The annual snowboarding trip is coming up and each year I upgrade one, or two, of my gear (gotta look good on the snow, yo). But this year, while deciding to find new pants, I was thrown a curve ball.*
While watching WhiskeyMilitia.com for deals, I spotted some super sweet 686 pants, so I ordered them. They arrived a few days later and, to my surprise, they weren’t Avocado in color. They were Red. Blood red.
I didn’t really want Red pants, so I contacted the peeps at WhiskeyMilitia.com and told them that my order was messed up. I explained that I had ordered the Avocado pants, but instead had received the Red ones (which I couldn’t find anywhere on the web). They said that mistake had been happening quite a bit recently and they would look into options on fixing it.
They came back with a response that it was their fault and they took 100% responsibility. Unfortunately, there was nothing I could do to return the pants and that I would have to sell them on eBay, or something, if I wanted to recoup my money.
That was an unacceptable answer in my book, so I contacted the manager, told him the story and demanded a refund. He said that he’d look into the situation and get back to me by the end of the day.
His solution was simple – check out how sweet you’d look in these sweet pants (see below). Dude somehow went to my MySpace page, downloaded a photo and Photoshopped it onto the red pants.
Ridiculous.
* In no way is this story real. I just thought it would be fun to make a stupid photo in Photoshop and pawn it off as a real story. Actually, I fooled Todd with this made up crap. Sorry Todd.
+ original post date: January 10, 2008 02:56 PM
+ categories: Travel/Vacations, WTF
comments4
(comments rss feed)
Until I saw the disclaimer I was going to joke that whoever does the shipping there must be red-avocado color blind. :)
+ author: ScooterJ
+ posted: January 10, 2008 05:45 PM
That's some seriously shi**y customer service.
You could always trade those in for one of these.
+ author: Kyle
+ posted: January 10, 2008 07:14 PM
until i saw the disclaimer i thought you had run into the coolest online store manager ever. that would have been gangster.
+ author: Thomas
+ posted: January 11, 2008 09:36 AM
Ha!!! That's amazing! Sorry for the shitty customer service, but the fact that he photoshopped the pants onto your picture rules!
+ author: jonathan
+ posted: January 12, 2008 10:21 AM
post a comment